Store Policy
Welcome to Grand Reads
Thank you for visiting our online store. We aim to provide you with a pleasant shopping experience. Please review our store policies below.
Payment Methods
We accept the following payment methods:
Credit/Debit Cards: Visa, MasterCard, American Express
PayPal
Other methods as listed on our checkout page
Shipping and Delivery
Processing Time: Orders are processed within 2-3 business days.
Shipping Methods:
Standard Shipping: Estimated delivery within 5-7 business days.
Expedited Shipping: Estimated delivery within 2-3 business days.
Shipping Costs:
Shipping costs are calculated based on the shipping method and destination. The total cost will be displayed at checkout.
Returns and Exchanges
Returns and Exchanges
Return Policy: You may return items within 30 days of delivery for a full refund or exchange. Items must be in their original condition and packaging.
How to Return an Item: Contact us at [Contact Email Address] to initiate a return. Ship the item back to us using the provided instructions.
Refunds: Refunds will be processed within 7-10 business days of receiving the returned item. Refunds will be issued to the original payment method.
Exchanges: Exchanges are subject to product availability.
Please get in touch with us at [Contact Email Address] for exchange requests.
Order Cancellation
Before Shipment: You may cancel your order within 24 hours of purchase for a full refund.
To cancel, contact us at [Contact Email Address].
After Shipment: Orders cannot be canceled after they have been shipped. Please refer to our return policy.
Damaged or Defective Items
If you receive a damaged or defective item, don't hesitate to contact us at [Contact Email Address] within seven days of delivery. We will provide a replacement or full refund.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.